Reviews of Felicity J Lord Estate Agents in Shad Thames

• Reviews
• Testimonials

• Gavin was superb throughout the process of selling my flat. The sale fell through several times, for reasons outside his control, but he persevered until it reached a satisfactory conclusion. His attention to detail, honesty and good nature were evident throughout the process. I would highly recommend him.

  Kevin James

• Had a great experience buying my first property through F J Lord - Simon was extremely helpful and efficient at all stages of the transaction and was very pleasant to deal with. Highly recommend him, and F J Lord in general.

  Safrina Stephens

• The whole team at the Shad Thames office did a really outstanding job in securing a buyer. Chris Lee led from the front; as head of the office, he was the first person I met when he came to value the flat. Other firms did not send people with his level of experience and confidence knowing when a property could be sold at a good price in changeable market conditions. And he and the team delivered; Gavin was the one who found the eventual buyer, so extra thanks to him as well. Professional but determined, very hard working throughout the process. Many thanks.

  Mr N Jordan

• Simon was really great and he made what is normally a very stressful process very simple for us, thank you.

  Mr L Watts

• Having dealt with many estate agents for both the sale of our flat and also our house search and purchase, we can honestly say that working with Simon was the best of all our estate agent experiences.Firstly, Simon is a calmly spoken, honest and most importantly, professional individual who treated us with nothing other can courtesy and respect. Having now had extensive experience of many agents, this is a rare quality and, one that should be applauded. Our sale had numerous administrative delays, but Simon kept in touch without applying unneeded pressure. Overall we feel we had an excellent experience of Felicity J Lord, which was all thanks to Simon.

  Rhys Orford

• Many thanks for your organisations great service throughout. I used Felicity J Lord to purchase my property and on the strength of that experience, decided to use Felicity J Lord for the sale and I have not been disappointed.Special thanks particularly go to Gavin and Simon their professionalism, friendly approach and their superb attention to detail has been exemplary.

  Mr D Goodchild

• We would highly recommend the Shad Thames branch of Felicity J Lord and Gavin May in particular. They marketed the sale of our flat and, when we met Gavin initially, we found him to be knowledgeable about the market and very clear and realistic about what we could achieve. Gavin and his team were always available to talk; worked longer hours than most other agencies, updated us regularly on the progress of the viewings and then, once they found a buyer, on the progress of the conveyancing and overall sale until completion. It was a pleasure to work through this process with such a professional and friendly team. Thank you.

  Miss G Granger

• I was extremely impressed by the advice and level of service from Gavin and his colleagues who secured a quick sale and at a level that exceeded my expectations. I would recommend Felicity J Lord and would most certainly instruct them again.

  Ed Priestley

• An excellent service from the whole team. Most of my contact was with Gavin May who really went the extra mile to help in every way. Mine was a particularly complicated and long winded sale; no fault of Felicity J Lord and he was there all the way for support and advice. Thank you so much.

  Miss J Smith

• I found working with Felicity J Lord a most pleasant experience and I must praise Simon for his professional approach to selling our house, we had trust in him from the very start through to completion. I would also like to mention Gavin who carried on when Simon was otherwise engaged, they really made a great team and if asked, would l recommend Felicity J Lord to other people, yes, without doubt; l would put your name forward 100 per cent. Once again thank you for your time and for making our retirement financially better.

  Mr A Knowlden

• Dear Chris, thank you for all the hard work that you and your team have put into selling my flat. I have enjoyed working with you all, especially Gavin who has always been most helpful and courteous and had such a genuine enthusiasm about my home from the start. I really cannot thank you enough.

  Diane Soames

• Gavin at Felicity J Lord found a number of interested buyers for my flat when a previous agency I was with were unable to even arrange a sufficient number of viewings. He sold the flat quickly at very close to asking price. Gavin was absolutely great, providing constant feedback and thoughtful advice. His approach certainly closed the deal. Many thanks.

  Allan Malvar

• My Experience with Felicity J Lord was that of excellent communication. My calls and emails were attended to immediately by Chris with he gave his support throughout. Chris has been a valuable link between myself and my vendor enabling both to understand exactly where we were in the process of buying and selling. I was kindly offered the opportunity for another viewing even without asking. I cannot fault his dedication and attention. I am completely happy with the outcome and I am now looking at completion in a couple of days. Thank you very much indeed for all your effort in following and. seeing this through.Much appreciated.

  Alev Zeki

• Simon, I thought the service was exceptionally good. We achieved a very good price, you provided proactive updates throughout the entire process and made the sale process as straight forward as possible. Thank you.

  Phil Michel

• From the start, the level of service I've received from Felicity J Lord and Simon has been excellent. Simon has throughout the process kept me informed about progress and even though where there hadn't been any progress, he always gave me a call to let me know the current situation.In addition, he was always available to respond to my queries. He also played a pivotal role in moving the process forward by chasing the different parties involved for delayed deliverables. Buying a property can be stressful, but dealing with Simon made it so much easier.

  Kimmi Parkki

• I can honestly say that the service we have had from Simon and the team at Felicity J Lord has been outstanding. They obtained very near asking price in a very short time and without any problems at all. Thank you.

  Jim Harold

• I have bought 3 properties through the Shad Thames branch of Felicity J Lord and am about to purchase a 4th. I have found the company from day one extremely professional, courteous and honest. My queries have been dealt with efficiently and quickly and often I felt like I was their only client.I love the fact I can call at any reasonable time and always get a reply - In particular the staff I have worked directly with have been very straightforward and I have been treated with respect and I have also been guided to make great purchases for my particular brief and needs.I would not hesitate to recommend Felicity J Lord and look forward to future business with them.

  Kate Holmes

• I would recommend using Felicity J Lord as agents during the sale of an apartment or house. I found them to be extremely professional and responsive and always working with my best interests in mind. They managed to obtain a good buyer for my apartment and were on hand throughout the entire process to make sure the sale went smoothly. Really excellent.

  Mr J Church

• Over the years I have been investing in London property and thus have dealt with many agents. I wanted to thank you personally for your exceptional service. You were prompt, honest and answered all queries professionally. I would be delighted to work with you again and will certainly highly recommend you to my friends.

  Jurij

• Following the recent sale of my apartment, I would like to highlight how professional and proactive FJ Lord were in making the sale happen. From initial consultation I felt FJ Lord had the experience and secure understanding of the local market conditions which would bring multiple potential buyers to see my property.
  
  
  
  Within 24 hours viewings had been arranged and marketing brochures produced. Charlie Fulham was my main contact. He was very well informed and brought the process to a successful completion despite various complications and setbacks which were out of my control. He coordinated all parties involved including my solicitor and the buyers. Thank you Charlie for all your help and hard work. Very much appreciated

  Tom Gray

• During our house search we had contact with all the agents on Barkingside High Street and we thought that haart of Barkingside were by far the warmest and most professional of all of them.
  
  
  
  Even when things did not go smoothly with the sale of my property (which was being handled by a competing agent) haart always remained professional. Unlike other agents they kept us in the loop throughout the whole process. The thing that I appreciated most was that they kept on top of the solicitors to ensure that the chain was kept together and the legal work was on track. It was easy to get in touch with them by phone or email.
  
  
  
  Everybody in the haart team was fantastic even though they were not directly involved in my purchase. They dealt with me with refreshing honesty and had a massive role to play in making our purchase a reality. Thank you again Syed Sahem proud owner of my new home
  
  

  Antonio Silvano

• I am just about unpacked and wanted to ask whether everyone is as happy as I am. Trying not too lay it on too thick I wanted to thank you all for the great local knowledge and excellent service - First class from start to finish

  Paul Allen

• Craig and his colleagues at Shad Thames have been consistently courteous, helpful and efficient in guiding us through the purchase of our flat
  
  
  
  Many thanks to everyone who answered our emails and phone calls so promptly it made a stressful process far easier to deal with when you know you have people around that you can ask for help
  
  

  Chris McMillan

• We bought our flat through Felicity J Lord in 2006 and due to the smooth process of that purchase we wanted to work with them again in 2013 when selling out flat
  
  
  
  We were dealing with Chris Lee who had also worked with us on our original purchase, so there was a great sense of continuity and familiarity
  
  
  
  Selling our home with Chris, Craig and the team at Felicity J Lord was a very positive. They know the Shad Thames area and from the start they managed our expectations very well
  
  
  
  Always available to answer all of our queries and we were kept informed on a regular basis. Towards the end of the process they ramped up the pressure on all parties to ensure deadlines were met, which we greatly appreciated
  
  
  
  Selling your property can be a difficult and stressful experience, but using experts like Felicity J Lord definitely helped us get through in one piece
  
  
  
  We would not hesitate to recommend Felicity J Lord if you are planning to sell your property in Shad Thames
  
  

  S. Santry

• I was very pleased with the service I received from Craig when buying a flat in Shad Thames recently. Craig was very good at keeping in contact and making sure both I and the vendor were fully and promptly informed
  
  
  
  Whilst we were disappointed with the solicitors Craig worked very hard to keep the process going smoothly. At all times he was like an honest broker and I would recommend him to others
  
  

  Andrew Osborne

• We approached F J Lord because of their intimate local knowledge. The advice we received at our first meeting was sensible, constructive and realistic. The sales process was carried out efficiently and promptly and once our apartment was on the market all perspective purchasers were treated courteously and given all necessary information
  
  
  
  Everything was followed rigorously and once the sale was agreed Chris and his team monitored the transaction at each stage through to completion, providing the most effective communication channel and ensuring the inevitable issues were resolved quickly and delays avoided
  
  

  Michael Godfrey

• Craig and his colleagues at Shad Thames have been consistently courteous, helpful and efficient in guiding us through the purchase of our flat
  
  
  
  Many thanks to everyone who answered our emails and phone calls so promptly it made a stressful process far easier to deal with when you know you have people around that you can ask for help
  
  

  Craig Jackson

• Felicity J Lord took over my sale from a different estate agent after three months of very little activity. almost immediately the viewings escalated and within a very short period of time I received offers one of which I soon accepted
  
  
  
  Chris and the team attacked the sale with gusto, professionalism and a keen understanding of the market
  
  
  
  I am also indebted to Chris for his invaluable guidance and support throughout the stressful pre-exchange period. Chris always made time to speak to me and I would highly recommend Felicity J Lord to anyone thinking of selling their property
  
  

  Mario Morabito

• We had a very positive experience with Felicity J Lord at Shad Thames when purchasing our property recently. Communication was excellent and the whole process was undertaken in a very professional and caring way
  
  
  
  We would have no hesitation in recommending Felicity J Lord to others
  
  

  Sara Willett

• We approached F J Lord because of their intimate local knowledge. The advice we received at our first meeting was sensible, constructive and realistic. The sales process was carried out efficiently and promptly and once our apartment was on the market all perspective purchasers were treated courteously and given all necessary information
  
  
  
  Everything was followed rigorously and once the sale was agreed Chris and his team monitored the transaction at each stage through to completion, providing the most effective communication channel and ensuring the inevitable issues were resolved quickly and delays avoided
  
  

  Alec Finch