Reviews of Felicity J Lord Estate Agents in Bow & Bethnal Green

• Reviews
• Testimonials

• Raj Hanspal knows the area well, has a professional approach and well spoken.

  Savi Seehra

• I have known Gurmukh for over 6 years since he sold me my first investment property. Over all these years, he and his team have always provided trusted advice and helped me for new purchase or to sell my properties. I will highly recommend him to any house buyers or landlords.

  Edward Chan

• Raj, thanks for all your help throughout the process.I have been very pleased with the service we have received; you have been very accommodating from beginning to end and also for doing the extra viewings.In a process where it sometimes seems that no-one is talking to each other, I felt that having you on hand to follow things up and chase people was great and things wouldnt have moved along without you.You were very responsive, returning all calls and servicing all my requests and chasers when asked; often going above and beyond to find out extra information from the other side for me.Thanks again for all the help, it really has been appreciated.

  Anthony Makins

• I would like to say that selling my flat through Felicity J. Lord estate agents in Bow was a very positive experience. Gurmukh did the initial valuation and his professional, honest, straightforward and knowledgeable approach made me feel comfortable and confident with placing my flat on the market through the company.Raj and Gurmukh both guided me through the process and their patient approach made challenging times, much more simple. Both were involved when there were complications and their expertise ensured that we still got the best price and kept the process moving forward; by actively pursuing enquiries and managing issues which arose.Raj went above and beyond, was helpful, knowledgeable and professional and made sure that when there were delays, or questions he chased the buyers and solicitors; as did Gurmukh, to ensure that things ran as smoothly as possible and was always on hand to answer any queries I had.Luna became involved towards the end of the process and her patience and expertise was also extremely helpful.I would like to thank the team and would definitely use the services of Felicity J. Lord again and would recommend anyone who needs to sell, to use the Bow office.

  Paul Drummond

• Gurmukh, I just wanted to say it's been a pleasure to deal with Immanuel. He's efficient, courteous and reliable. I would be happy to recommend him to anyone I know who is looking for property in your locality. Immanuel, it's been a pleasure, thanks again for all your efforts in helping me get this new flat.

  Miss Parmar

• Naz was always very professional and courteous throughout the sale of our property. She promptly dealt with any enquires we had and was knowledgeable about the end to end sales process.Thanks for everything, it really was a great service.

  David & Louise Sagar

• Dear Immanuel, many thanks again for all the hard work in assisting me to sell my flat, having decided to sell my flat in London, in order to move back home to Germany in April. Felicity J Lord was my first choice since they are local and assisted me in the initial purchase. The valuation and contracting was straight forward, followed by the photos and putting the particulars online, which was done within days. Immanuel and his colleagues wasted no time and the first viewings took place very swiftly resulting in a very good offer that I was more than happy to accept. Selling in the UK has its peculiarities and again Immanuel stood by my side chasing up various milestones in the process. My experience with Felicity J Lord and in particular Immanuel, Luna and the branch manager Gurmukh was excellent, always Professional, responsive and friendly. I would certainly use the agency again and highly recommend them.

  Angela Guertel

• We are very happy with the service provided by Felicity J Lord. Raj has been very approachable and helpful from the start and made the whole buying enjoyable for us. Having Just Mortgages working within the same building also made the whole transaction run very smoothly. Turon from Just Mortgages liaised with Raj on a daily basis and kept him informed on the progress of our mortgage application.Thank you both very much. We really appreciate all of your hard work!

  Cara Smith

• Dear all at Felicity J Lord, I would just like to say that Gurmukh and Immanuel especially were extremely helpful in getting a buyer for our property. Within two days of putting our property on to the market we had an offer which we were willing to accept! This was extremely helpful as it fulfilled the condition for an offer we had made on another property. Also thanks to Luna on the admin side of things.Immanuel was always contactable and was always happy to walk through all the steps in the process as well as managing our expectations and pushing when needed; as our exchange date was earlier than usual and he was very helpful in ensuring this was all completed ahead of time.

  Joshan Mahmud

• I can honestly say that the service from Felicity J Lord, especially from Raj, was very, very good despite some challenging conditions of the sale. Raj and his team were diligent and hard working and strove to keep me updated with constantly changing and difficult situation. Whilst the process of buying wasn't exactly stress free, the team did everything they could and more to make it as painless as possible. Thank you so much for all your efforts.

  Tom House

• The day I completed on my new flat Felicity J Lord in Bow were completely on my side throughout and constantly in contact and working to get everything moving along as quickly as possible. I wouldn't hesitate to recommend Naz, Gurmukh and the rest of the team to anyone.

  Dave Mann

• Raj, I wanted to personally thank yourself and Gurmukh for being extremely efficient, professional this includes Luna for all her work in the background, attending to any needs and requirements I had. All of you were extremely accommodating and I would highly recommend Felicity J Lord. I will most certainly be working with yourselves and your team again in the future.

  Zov Baskaran

• I just wanted to say thank you now I have completed on the sale of my property. Initially I was is disbelieve when an offer was made and I had accepted less than two weeks after it was first put on the market.I'd especially like to thank Raj, Gurmukh and Immanuel for all of their help, guidance and support during the selling process. I would recommend Felicity J Lord in an instance. I believe if you want the best result you need to go to the best company and my experience with you guys has confirmed this for me. Again thank you so much, best wishes for the future, I'm sure it will be a bright one for you all.

  Jamie North

• I recently purchased my property and Naz was the agent taking the lead role, Naz was supported by Gurmukh and Luna. The purchase was a difficult one since there was a long chain involved; so required much persistence and constant communication from them. Naz, Gurmukh and Luna all carried out this difficult task extremely well, they constantly kept me updated with the progress of what was happening and also provided feedback from the rest of the chain along with timescales and feedback from the solicitors.I was very pleased with the work that they did and would fully recommend them and purchase through them again.Thanks once more.

  Sarb Lotay

• Dear all, just a quick note, following our exchange today, to say how very pleased we have been with the service from your team in Bow. Gurmukh, Naz, Raj and Immanuel were all extremely helpful throughout. Gurmukh and Naz in particular showed extraordinary tenacity in a very long, drawn-out transaction!Many thanks to you all.

  Philip Reed

• A special thanks to the team at Felicity J Lord Bow, who made my first buying experience extremely easy and completely hassle free. Special thanks To Raj, Gurmuck and Luna.

  Jamie Rule

• Naz told me she would have a buyer for our flat within 2 weeks. I didn't believe this as our flat had been on the market with another agent for over a year without an offer. As her word she secured a buyer within two weeks and also the offer exceeded financial expectations. Thank you so much.

  Mr T Coleman

• Dear Gurmukh and Immanuel, thank you very much to both yourselves and the team for your continued support for the last few months in helping us sell the property. Of all the agents I am really happy we decided to go with you as you really proved your worth. Immanuel I really appreciate all the help and advice you have given me during this very complicated sale. I will be sure to recommend you to anyone I know buying or selling in your area.Thanks once again.

  Mr Prabhdeep Singh & Mrs Kulvinder Kaur Bhachu

• Gurmukh, having relocated to London and after falling in love with East London, I knew it was time to find a home for the long term. I knew exactly what I wanted, but coming from the US and having never been involved in UK property market, I had no idea what the process entailed. To say I was a client who required hand holding was a massive understatement.Luckily, after a few months of looking, I found the perfect apartment; big, sunny, open and affordable; as rare as property gets in London. I visited late one afternoon, and knew that clearly it was going to go very quickly. Thanks to my agent Raj's prompt action I was able to swoop in and get my offer accepted within a few hours of the initial viewing. Of course, this was just the start of what is a long, drawn out, and convoluted process, but thanks to Raj's patience, availability, and attentiveness, the process was very smooth. I always felt as though there was someone looking out for me, and my best interests which given the stresses involved, was very much appreciated. In fact, the entire Felicity J Lord team really came through when needed; from Raj who walked me through every step and option I needed to know, to you Gurmukh, adding muscle when unresponsive solicitors needed to be chased, which was too often for my liking, but I guess digress.There is no question, that without the efforts of the whole team, and Raj's tireless efforts in specific, I wouldn't be 48 hours away from getting the keys to my first home here in the UK. Many thanks to all involved, and undoubtedly I will be recommending your service to any and all who are looking to make East London their home.

  Mark Streeter

• Having had the pleasure of working with Gurmukh, Luna & Raj at Felicity J Lord in Bow, I would highly recommend to anyone looking for an estate agency of the highest standards. Thank you for all your help and guidance along the way.

  Pritpal Sira

• My buying experience with the Felicity J Lord Bow office was nothing less than exceptional. Immanuel took time to understand my needs and wants and selected properties for me to view accordingly. He even went the extra mile by showing me the property on his day off as he knew it would be perfect for me. Once my offer was accepted both Immanuel and Gurmukh continually kept me informed with the proceedings and ensured a smooth process. Luna also assisted making sure the admin side was fulfilled. I have bought a number of properties over the years but cannot shout enough about how I was impressed by Immanuel. Gurmukh and Luna. They will be the first I contact if I wish to sell or buy again.

  Lak Sira

• I recently chose Felicity J Lord to help with the sale of my property and they were nothing but exceptional from start to finish. I found the whole team to be helpful, particularly Immanuel who went above and beyond his duties and assisted and if not did, some of the work of the solicitors in order to progress the sale. I wouldn't hesitate in recommending the team at Bow Felicity J Lord to any sellers or buyers

  Hayley Bulman

• Immanuel, the buying experience through your office was very efficient and smooth. You played a pivotal role in co-ordinating the process and keeping things moving along, which was great. I was very impressed and, if I was to sell or rent the flat, would reach out to you again. Many thanks and kind regards.

  Alanna Hunter

• Thank you Naz for helping me get onto the property ladder. Your support in looking around several properties in the E3 area was extremely helpful, which ultimately lead to a successful purchase. The support of your team, Immanuel and Gurmukh was also greatly appreciated and helped move the process along smoothly, a service to recommend.

  Mark Dessain

• I won't start this testimonial by saying selling and buying a house was the easiest thing I have ever done, it wasn't. In fact it was one of the most stressful things I have ever done, but I did have two men who helped these stress levels hugely and got things done that I couldn't Gurmukh and Immanuel at Felicity J Lord in Bow were my knights in estate agent armour, always there to answer my calls, any day, any time.By the end of the process they both felt more like friends. They were both are such hard workers and plain and simply put, just good guys.I can't recommend them highly enough. I know for a fact I wouldn't have been able to do it if it wasn't for them

  Jess Jones

• Dealing with Immanuel at Felicity J Lord made the moving process much less stressful than I expected. He was always available to help me with any queries I had and I would definitely recommend Felicity J Lord as an estate agent to prospective purchasers

  Julianne Turner

• Immanuel, Felicity J Lord were very helpful and efficient in selling my flat. Their local knowledge of the local area was invaluable and this was shown when they showed prospective buyers around the flat. In particular Immanuel and Gurmukh were very helpful they both were readily available to answer any queries I had no matter the time of day. I was impressed with the smooth nature the sale went through and that was a testament to these guys.Immanuel did an impressive job in handling the sale and was the perfect bridge between me and the buyer, fantastic, thank you.

  Sandiep Khosa

• Immanuel, just a note to say thank you for everything you contributed in order for me to get the keys to my new home. Thanks also extend to Tom who showed me the property, and to Gurmukh who assisted in this transaction as well.The journey was far from smooth, however, Felicity J Lord and yourself went over and above to move things along as quickly as possible, with effective communication and a very good grasp of where things were at, at any given time. In particular, the work done to get the Deed of Variation signed by the freeholder was a lot of effort, but again, much appreciated.

  Irene O

• Dear Naz, Gurmukh and Luna, I wanted like to write to you and thank you so much for all the amazing work you did for me. Without you I don't think I would've succeeded in buying this very special flat.Naz was a delight to deal with, she is kind, determined and very professional; with impressive negotiating skills as well as being great fun and full of charm.Gurmukh without you this sale would've fallen through, I am 100% sure of this. You were heroic and totally rose to the occasion once we discovered how not on the ball the vendor's solicitor was and, if you had not done his job for him, I would probably now be homeless. Thank you so much for your patience and persistence.This is the fourth property I have bought in my life and I can easily vouch that you all were the loveliest estate agents I've dealt with so far. You managed to make a particularly stressful purchase transaction so much less so.

  Rana Haddad

• After identifying a property on the Felicity J Lord website, I called the office and was put through to Raj. He was very helpful and promptly arranged a viewing of the property, as well as other similar properties nearby.After deciding to make an offer on the property, Raj and his colleagues promptly submitted this to the vendor, and got back to me exceptionally quickly. I was then guided through the process of buying the flat by the staff at Felicity J Lord. As a first time buyer, with no previous experience in the property market, this was much appreciated. Raj and his colleagues then kept me completely up to date with the progress of the purchase, and helped to speed things up when other parties were acting less efficiently.I would very much like to thank Raj and his colleagues at Felicity J Lord for all their hard work in helping me to purchase my flat.

  Tom Young

• Id love to take this chance to let you all know how grateful we are. We were talking as we moved in about how lucky weve been with everybody making this so easy for us while we buy our first house. Id heard some horror stories about house-buying, but all the team were responsive, friendly and honest throughout. We mostly interacted with Immanuel, who arranged for us to see a few flats accommodating for us having different schedules so coming separately; as well as showing/telling us things around the area, before guiding us through the whole process.We never had to wait for responses to emails or phone calls and Im sure Gurmukh and Luna had a lot to do with everything behind the scenes which led to an incredibly smooth process. I would and will recommend you all to anyone looking to buy in the area in future.

  Libby

• I had a good buying experience with Felicity J Lord, with all members of staff and in particular Immanuel, who was acting as my agent. Immanuel was very helpful in addressing my queries promptly and in a comprehensive manner. Even when there were unforeseen delays, Immanuel did his very best to find out as much as possible regarding the reason behind things and kept me informed and reassured that everything will be resolved soon. Overall I am extremely happy with the service I have received from Felicity J Lord and I would recommend others to use the services of them especially Immanuel who was extremely helpful throughout the whole process.

  George Kallenos

• Immanuel was friendly, Polite, helpful and enthusiastic. Both myself and my wife presented Immanuel with a very tight deadline for sale. His advice and expedience where impeccable throughout. Immanuel kept in touch and was very good at liaising with our solicitors (x3) and housing association, to keep us informed, whilst ensuring we were made aware of any visits well in advance.We were very happy with the service we received and are both happy to recommend Felicity J Lord on the basis of the service we received from Immanuel.

  Steve Pauley

• I would strongly recommend Gurmukh and the Felicity J Lord team when looking to purchase a property in London. As an investor from outside the city, their professionalism, enthusiasm and overall work ethic immediately shone above many other competing estate agents. Their knowledge of the property market in their respective areas are second to none and the fact that many Felicity J Lord employees live and were brought up in the areas they are responsible for added a depth of knowledge unsurpassed by any other estate agent.With unrelenting enthusiasm, Gurmukh drove through both negations and completion making the whole processes relatively painless over a compressed time line. He was very quick to understand what I wanted out of my investment which meant I only had to visit the office once.The exemplary work done by Gurmukh and the team have led me to rent out my property with Felicity J Lord as well, resulting in no void and high rental return achieved. Over all a great experience and one which I hope to repeat in the future.

  Ben Cassells

• The Felicity J Lord team at Bow helped me purchase my first property in August. As a first time buyer, I was somewhat daunted by the process that lay ahead, but Naz and Gurmukh really worked hard to guide me through and helped me all the way from the initial viewing to completion. They were always readily contactable, flexible and very professional, and I was particularly impressed with the way they co-ordinated well with the vendor, solicitors and mortgage brokers in order to keep the process moving forward smoothly. Luna ensured the paperwork and administration were all completed efficiently. The whole team gave a great service and I would be more than happy to use Felicity J Lord Bow again the next time I move.

  Daniel

• I recently sold my property with Felicity J Lord Bow Office. A great service; from the initial visit to assess the property, through to the completion. Gurmukh was fantastic and I was very happy with all aspects of service from him from marketing of the property to communication once buyers were found. He is a shining light for the company and if all estate agents were like him selling property would be a pleasure. Immanuel sold the property and kept good communication whilst Luna did the excellent background and marketing work. Overall a 5* service from all the team at the Bow Office and would highly recommend.

  Paul Brand

• We were assisted by both Gurmukh and Tom at Felicity J Lord for the purchase of our apartment in Bow. I would highly recommend them; they are very professional and have been extremely responsive throughout this period. Overall they have been helpful and supportive throughout the process, taking a very proactive and pragmatic approach. They have helped us reach a quick and pragmatic solutions directly with the vendor and have moved forward the solicitors on both sides the process would have been much slower and painful without them. Cannot recommend enough.

  Jenny Leahy

• Gurmukh, I am very happy with the price Felicity J Lord achieved for my flat also thank you for your help in getting this sale to completion. On the conveyancing side, a slow start but you did a great job in putting on the pressure to get things done once the problem with the purchaser's solicitor was realised. So many thanks again Gurmukh.

  Clare Sheraton

• I would just like to say a big thank you to Gurmukh for his role in the exchange of the flat that I am purchasing through Felicity J Lord. Although we were not officially going through Felicity J Lord for the sale, Gurmukh was still influential in the flat being sold. We had a few issues with our solicitors which looked like it would threaten the sale. However, Gurmukh's tenacity and constant interaction with all parties meant that the sale went through successfully at the last hour. Big thanks from Greg and Alex.

  Alex Mansell

• Naz has been excellent in helping me find the property that I needed to add to my property portfolio. It took her no time to understand my requirements and she quickly filtered out and only showed me the properties that fitted my criteria. We finally came across a property and agreed the price. Naz has been extremely helpful and has really gone out of her way to assist in order to make the whole process seamless. What is more impressive is that even after the sales has completed, she is still as helpful as before in chasing up queries that I still had outstanding. I will be looking for a couple more properties soon and will definitely be asking Naz to assist me with my search again.

  Nok To

• The sale of my property in London was handled with great care, diligence and professionalism by Gurmukh and his team. I was not an easy client since I have been living in the Netherlands for 7 years, but the support and help given to me was far greater than I could have hoped for. The team was responsive to my needs and always available to give advice when needed and act as a vital conduit between all of the parties involved; buyer, seller, solicitor, freeholder, property management company. I have no reservations in recommending Felicity J Lord and specifically the Bow Road team and branch manager Gurmukh.

  Keith Robertson

• Naz was very helpful indeed. She was very good a co-ordinating with the buyer and getting back to me. A couple of times she called me in the evening, still at work, to progress the sale. She is very conscientious and a pleasure to work with.Thank you for your help too Luna.We will leave all the keys in the house tomorrow afternoon. It would be good if you could obtain the keys from Citi Keys in Poplar High Street before that and confirm to me so that we know you have a set.

  Mary Watson

• Great service from the Bow team. We recently sold our apartment through them and were very happy with all aspects of their service, from marketing the property to communication once buyers were found. We would like to mention Gurmukh who went above and beyond to keep communication between us and the buyers and the solicitors, active in some very trying times. He is a delight to deal with and made us feel extremely confident that he had every angle covered. He is a very good ambassador for your company.

  Mr & Mrs Burton

• I dealt with Gurmukh from Felicity J Lord in Bow and can highly recommend him, Gurmukhs no nonsense and straight forward approach means that there are no problems, exactly what he says will happen, happens.

  Melvin Aldrich

• My experience has been 100% positive. Gurmukh proved to be professional, honest, reliable and ensured a stress free purchase. I am very happy with the service I received and I have already recommended FJ Lord and will continue to do so.

  Raj Hanspal

• Gurmukh, I want to express our gratitude to you and your hard working team at Felicity J. Lord in the Bow office. With regard to the sale of our property we have had excellent service from everybody we contacted in the office throughout the process.We were particularly impressed by the realistic and accurate valuation you provided at the outset (we had other valuations that were wildly speculative) and as a result you ultimately delivered a successful property sale. Each step of the process was handled professionally and decisively and we were again impressed by your management of an initial offer on the property that turned out to be insincere. The early resolution of this matter avoided a potentially drawn out process with unnecessary associated costs for us.The number of viewings and the good humoured and sensitive manner in which your team members conducted themselves is a credit to your management and an asset to Felicity J. Lord and we would endorse them to any future potential customers.Thank you again for your assistance and we will call in to thank you in person in the near future.

  Gerry & Vicki Monahan