Reviews of Felicity J Lord Letting Agents in Canada Water
- Reviews
- Testimonials
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Linas, I would just like to express how happy I am to have encountered such a wonderful and efficient team at Felicity J Lord.Your services were swift, impeccable and very charming. The fact that you had an onsite visit within an hour of our first telephone call and that the property was let within one day is extraordinary.I am looking forward to working with you and your team in the future.
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Dear Agne, I just wanted to say that out of everyone I had viewings with, you really were the best and most helpful, it made the transaction very easy and enjoyable.I will definitely be using you and Felicity J Lord again when I need another flat.
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Dear Agne, just a quick note to thank you for all your time and professional support with my apartment search in London. Specifically Id like to mention that you really saved lots of my time by understanding my requirements, proposing two options in line with my expectations and arranging appointments on the same date. The was very important for me giving my very limited availability in London in May. Other companies that I contacted either failed to provide me with something I was looking for or could not arrange the visits in the timeframe feasible for me. Your professional support provided later to Keyrus on arranging practicalities was also very helpful and is very much appreciated.Once again, thanks a lot!
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Linas, I was very happy with the service. You found a tenant within 24 hours and got me a very good price. You continually go out of your way to help me resolve any issues with the property as I am not located near the property. I will highly recommend your office.
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Linas, working with you and your team has been a pleasure. You are quick, efficient, responsive, reasonable and commercial. This is a very powerful combination and the results have been a smooth let at a good price to good tenants. Thanks
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Dear Agne, huge thanks again for your amazing assistance in securing my tenancy, it is very much appreciated. I wanted to write some feedback about the fabulous service I have received from all the staff at Felicity J Lord as I have been absolutely delighted with it.When I first phoned up my call was answered quickly by Linas who was very friendly and helpful about the property I was interested in and, swiftly got me booked in for a viewing at a time that was convenient for me. Agne you were fantastic; from driving me to the property and expertly showing me around, to organising the tenancy extremely efficiently and ensuring I got the best deal. Even more impressive as you very kindly stayed after office hours to ensure everything was sorted. Valeria was incredibly helpful in sorting out all the paperwork and always responded quickly to my queries. So I am one very happy customer.Massive thanks again for everything,
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Dear Linas and Sarah, I have experienced professional and high quality service from you both and it made the whole communications very pleasant and efficient.I would most definitely recommend Felicity J. Lord to any prospective tenant. Thank you to both of you.
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Dear Zsolt, I would like to say a huge thank you for all your help in finding the right property for us and getting us there on time. I know it was a very stressful time for all of us but I would like to say a massive thank you one more time for getting us all through this.Your approach has been friendly yet professional and very business-like. You work really well under pressure and make things happen in a very short time. To date I have been very pleased with the level of service in general. Many thanks
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I am very grateful for Agne's warm and conscientious help. Her work attitude is second to none, as far as I have met so many agents in the UK. She is so polite and very thoughtful. She has very talented communication skills and understands very precisely what the client desires. She managed her work just perfectly. Most importantly, she is super friendly, and always put the client's benefits above her own - this is very rare and valuable to the company. I would very much love to recommend my colleagues and friends to turn to Agne and her company for housing issue. Thank you Agne
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My experience with Felicity J Lord was very positive. I found the process was very professional, smooth and clear. Firstly, enabling me to sign the contract electronically was very helpful as I was on holiday at the time but also saving trees by not printing the 2 copies that traditionally need a signature. I would happily recommend Felicity J Lord to any future tenants. Thanks again Gosha.
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Truthfully, I felt so blessed that I decided to walk into your office ad hoc. I was promptly addressed and given professional advice on property that probably suits my situation best. Being a foreign fellow in this country, I must admit that the whole process was rather a culture-shock, but nevertheless, your team demonstrated a high level of professionalism to make my relocation journey a smooth one. I congratulate the team for this. Surely, I will recommend your team to my fellow colleagues at home who will be training in the UK in the near future.
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Gosha, the Felicity J Lord Surrey Quays team have provided the very best service on securing a tenant and following through the process to close a contract with the existing tenant and to move the new tenants into the property; all in a very professional manner. In particular, I would like to mention Linas and Agne's efforts in securing the new tenants and managing the relationship and ensuring everything went to plan. Gosha also thanks to you for your efforts in managing the contracts, end of tenancy and start of tenancy activities and providing fast, efficient and superior customer service throughout.As a landlord, my relationship with Felicity J Lord Surrey Quays dates back a couple of years with the previous lettings team, but I would like to commend this team on their excellent efforts. Long may the good work continue.
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Dear Linas, Gosha and Agne, as our new tenants are moving in, we'd like to express our gratitude to you for your excellent service. First of all, the efficiency of finding the tenants was very impressive. We had asked another estate agency to market the property two weeks before asking you. You found the tenants immediately. Secondly, all of you are always friendly and helpful any time when we need some help. We'd like to stress that for several years having done business with Felicity J Lord, Gosha is the one whom we always trust. Although this is the first time weve done business with Linas, we think he is very reliable and highly efficient.Thanks again to Linas, Gosha and Agne for the excellent service and we plan to ask you to find tenants and manage the property for our other flat next year.
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We have just let out our property with Felicity J Lord Surrey Quays and we couldn't be happier with the experience. The team we worked with - Linas and Gosha - were professional, personable and kind. They understand that anything to do with property is stressful for clients and, importantly, that each client has unique concerns. Consequently I felt them always to be attentive to my particular needs and they really went the extra mile to help. This is our second positive time working with Felicity J Lord Surrey Quays and we are really grateful to them for a fantastic service.
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Agne, I would like to say thank you again for your help and for the amazing job you did with our flat.Thanks to your efforts we were able to move house quickly. You have always shown great availability even during your day off and you answered in a comprehensive way to all our questions about the flat.We are so glad to live in this lovely place.
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My flatmates and I, Erika, Valentino and Daniele, recently used your service to find our current flat and I have to say that I am completely in love with the place and for that, I thank you from the bottom of my heart,Agne was very helpful with all of us, and she was very easy going as well as prepared on any matter. Her help was very important for us in the search and even after. She has been very interested to our needs and always ready to answer any questions or request we had in mind.The agency you work in has a fantastic and warm atmosphere, and you should be proud of the level of flats you suggest to your customers, as well as for the help and the service you provide.
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Hello Zsolt, I would like to say that I am very happy with the high quality service that you, Gosha and Linas provided. You were always very polite and professional during the letting procedure and have kept me informed at all times regarding the next steps. Also, I found the agency to be very transparent in terms of pricing. I have found the Felicity J Lord team to be efficient, reliable and very quick to respond to my inquiries. Thank you so much for all the support.
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I was very happy with your service indeed. You showed us three very nice properties and we ended up taking one of them. We are delighted with it. The whole process was fine. We just had some little issues with the referencing but we managed to solve it. Also, the negotiations with the landlord went very well. In general we felt it was a very good service.
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We have used Felicity J Lord, Surrey Quays for a few years now to fully manage the letting of our flat in Rotherhithe. The service that Gosha and the team has provided over this time has never been anything short of exceptional. All issues have been dealt with, with the minimum of fuss and all requests promptly and efficiently managed. We would have no hesitation in recommending this service to others.
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I would just like to say that we are very happy to continue in this flat, not only for the flat itself but also because of your agency, we had a bad experience with our last agency and the difference is huge. We are very happy with the service and treatment we are receiving and we really appreciate this Thanks again.
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Zsolt, Linas and Gosha were all very friendly, co-operative and helpful throughout the entire process. We really liked both flat and the service that we received. The whole process ran really smoothly and we are very thankful for all of your help - Many Thanks
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My wife and I moved into our new property in London and everything went really smoothly. I believe that the excellent service from Zsolt contributed to the smoothness of it all and, to a great degree. Zsolt is a nice man with great patience. Thanks again Zsolt.
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In choosing Felicity J Lord to be my agent I was influenced by the fact that their Surrey Quays office was so close to my apartment block and their unique knowledge of this and the surrounding area, all of which I found most reassuring. This enable me to visit them at each step of the way. I found the team to be very friendly and most helpful, particularly Amy, James & Alex with whom I worked closely, culminating in a successful outcome - A job well done. I would have no hesitation in recommending Felicity J Lord for local work
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What can I say! above and beyond normal expectancy of an agent - you were not pushy and helped a lot in juggling multiple viewings. Couldn't recommend you more, you did a fantastic job
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I think the service provided was excellent. I'd dealt with F J Lord previously for renting one other flat and I was incredibly impressed with the effort and willingness to go beyond the call of duty. This time I was equally pleased, so thanks very much to you and the team there. Should another property be an option then I would not hesitate to use F J Lord again